The Portfolio management team is responsible for determining Zebra's service offerings and driving development, launch and adoption of services to positively impact the customers' experience and market share.
Through comprehensive knowledge of market, competitive landscape, customer requirements, distribution channels and Zebra offerings, anticipates market and customer requirements for assigned product(s). Regularly participates in VOC activities.
Works autonomously to develop and present business case by completing supportive research, authoring slides and delivering presentations to internal and external audiences, routinely including senior management. Monitor and report business metrics against plan. Recommends metrics to assess business performance. Fully accountable for IBP inputs. Develops documentation of product and market requirements
Owns product lifecycle management for assigned Product lines/families, including tactical execution, managing custom requirements, developing and driving end of life plans and execution of inventory objectives. Demonstrates full knowledge of development process. May delegate and oversee the work of Portfolio Manager 1 or 2 level team members in executing tactical objectives to support execution to strategy
Responsible for complete service offer definitions, technical and operational requirement identification and documentation, rallies teams to create the service offer following Zebra's New Service Introduction (NSI) process, coordinates post launch activities such as sales support, bid and quote support and customer presentations
Sets pricing strategy. Establishes product price to maximize sales and profitability. Recommends promotion strategy by working in collaboration with Product Marketing department. Provides recommendations to influence distribution strategy to meet market needs. Supports product launch by providing a comprehensive understanding of the value proposition. Deliver product training to sales, sales engineers, technical support and other internal and external stakeholders
Works closely with development teams to oversee new service development validating development is on spec. Identifies beta site targets, drafts and implements plans
Monitors financial performance of product lines and makes recommendations for pricing action against revenue and margin objectives. Sets target product costs for new products. Evaluates cost reduction initiatives working in concert with Sustaining Engineering, Finance and other internal partners
Contributes to innovation by generating ideas for new offerings.
5-8 years experience
Strong attention to detail/quality
Strong process adherence
Fluent level of English (written and verbal) as well as local language as applicable
Intermediate level skills in Microsoft business applications including Word, Excel and Outlook
Intermediate P & L knowledge
Advanced market knowledge in assigned category
Customer service values/orientation
Strong professional work behaviors (attendance, teamwork, time management, follow through)
Intermediate analytical and organizational skills
Demonstrates good judgment in decision making; applies knowledge and past experience to guide decisions
Strong business acumen
Strong Presentation Skills
Strong communication skills (listening, providing clear and concise information, using proper language and grammar)