Account Manager Executive (Retail)

Overview

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Build Your Edge. Build What's Next.

Define the edge of what's possible—for our people, our customers, and the world.

Takes ownership of assigned end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding. Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution; Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation. Generally reserved for top 10% most senior sales talent with greatest responsibilities; leads business planning, including participation in quota setting and defining overall sales strategy; anticipates customer needs and works to define innovative solutions; develops strong relationships with corporate-level executives and industry influencers; leads creation of innovative solutions for others to sell.

•  Knowledge/Expertise
  • Vertical Sales lead in Retail vertical
  • Sales Skills - Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success only
  • Managerial and Leadership skills: Full knowledge of all relevant business policies and practices; strong ability to energize and lead others
  • Business Acumen - Conducts root cause analysis and improves long term profitability in a variety of situations; a S.W.O.T. expert; anticipates future customer needs
  • Market/customer Knowledge - Applies both strategic and tactical understanding of markets to ensure Zebra wins in the marketplace
• Solution Complexity/Strategic Thinking
  • Nature of Problems Solved - Solves complex problems which may require unique solutions which are used across geographies, industries, etc.
  • Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, mitigates future risk
  • Complexity of Solutions - Typically high complexity; many with little precedent and often crosses international borders
• Freedom to Act
  • Level of Guidance - Determines and pursues courses of action essential in obtaining desired outcomes.; operates with broad autonomy to make decisions that impact sales effectiveness and will help meet or hinder a business in meeting objectives
  • Takes Direction From - Business Unit General Management
• Customer Interface
  • Role - Leads formal teams or manages sales personnel
  • Level of Customer Contact - Highest level of decision makers on largest and most complex systems
  • Main Level of Interaction - Defines project customer interface and assists teams on largest deals
  • Required Knowledge of Customer - Industry direction and customer strategic business plan for future
• Accountability
  • Business and Financial Impact - Manages sales and support resources directly or indirectly; responsible for revenue, margins and departmental expenses
  • Relative Size and Scope - Sustained very high quota and results over multiple years for the business; individual or team managed has a large impact on a Business unit
  • Types of Projects - Large complex deals or very large volume of moderate deals
  • Strategic Impact for Zebra - High in near and mid-term

• Bachelors or equivalent experience; advanced degree (e.g., MBA) common
• 12+ years of applicable work experience
• Helps develop Zebra technical solutions; expert in some areas
• Leads teams in development of advanced solution selling concepts and partnership creation; proven sales success only
• Full knowledge of all relevant business policies and practices; strong ability to energize and lead others
• Experience in both End User Business and Channel Business