Quality Director (Supplier Quality Engineering)

Location TW-Taipei | CN-Guangzhou | CN-Shanghai
Job ID
Queen Cai
Employment Type
Employee (Full-time)
Position Level


At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally. Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world. Build your edge. Build what's next. Be a leader at a leading company.



The Director of Supplier Development Engineering is responsible for the strategy, planning and execution of supplier quality activities across Zebra Technologies. The Director will lead a global team by establishing a strategic, disciplined and integrated function that proactively leads supplier quality activities for Zebra’s global product manufacturing partners and suppliers. 


The Director builds and maintains relationships with key business functions and must be skilled at influencing and change management at all levels of the organization while operating in alignment with Zebra’s values


  • Supplier Development organization. Develop and execute roadmaps and strategies to drive a multi-year improvement plan resulting in improved customer satisfaction and efficiencies.
  • Develop a high-performance culture in alignment with business and people needs
  • Deliver team success through empowerment and accountability by modeling and coaching
  • Develops and leads execution of strategies to achieve continuous improvement in all relevant Quality KPI’s measuring manufacturing partners and supplier performance.
  • Establishes a clear and consistent commitment to team and performance excellence leveraging global priorities and engagement survey results. Sets a high bar for excellence, communicates, and motivates achievement. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes for the organization.
  • Cultivate a true culture of innovation, encouraging teams to develop and recommend innovative new concepts and ideas for continuous improvement. Serves as a champion for change as required to enable success.
  • Relies on industry and professional networks as opportunities to benchmark externally and brings knowledge of industry best practices to drive improvement. Leads cross functional efforts to drive a standard of excellence across the business. Recognized as an influential leader within Zebra who develops strong relationships at all levels of the organization with a focus on collaboration, communication, and accountability.
  • Establishes strong operational relationships with key suppliers and internal stakeholders to support New Product Introduction and Production to drive quality improvements.
  • Provide guidance and influence global product development teams on technology capabilities and roadmaps
  • Supplier Development leader uses knowledge and experience to proactively identify quality risks and implements mitigation strategies.
  • Drive Proactive Quality approach across Tier 1 and Tier 2 partners – Focus on product and process variation reduction using Lean Six Sigma as a frame work
    • Error Proofing
    • Measurement System Analysis (MSA)
  • Leverages quality best practices and tools such as LSS and PFME in innovative way to drive for continuous improvement for the portfolio for both products in manufacturing and NPI
  • Develop robust succession planning strategies for the organization along with growing leadership capabilities of the team including in key strategic areas such as Industry 4.0
  • Establish and manage appropriate, meaningful strategic supplier relationships
  • Standardize and digitize processes across the organization driving increased efficiency and improved supplier quality
  • Ensure ongoing awareness of market/technology trends and proactively adapt organizational strategy
  • Influence senior business leaders to determine impact of changes to Supplier Quality
  • Champion continuous and measurable improvement to the company's Supplier Development processes
  • Serve as the senior subject matter expert, developing and presenting recommendations to the greater organization


Education: Bachelors in Engineering discipline, advanced engineering degree preferred
Experience (years): Minimum of (15) years experience leading a global supplier Quality organization


What we need from you:

  • Demonstrated ability to lead transformational change and strong people leadership to create high performance, high accountability culture
  • People's person - Ability to build and develop strong internal and external relationships
  • Experience with strategy development and implementation
  • Strong analytical skills
  • Demonstrated ability to successfully manage competing priorities
  • Strong project and time management skills

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