Senior Manager Business Analysis.

Location MY-Penang
Job ID
Sri Sharmila Banu Dorai Raj
Position Level
Senior Advisor/Principal/Senior Manager


Business Analysts support the operations they are aligned with by providing reporting, interpretation and data-based recommendations to business leaders. This position oversees the work of individual contributor business analysts and may act as an analyst for some projects themselves.


  • Directly supervises the work of a team of business analysts. Owns all talent acquisition, development and management activities to support the team’s success.
  • May oversee a larger organization, with direct supervision for supervisor or manager roles and indirect supervision of remainder
  • Working directly with business stakeholders, often at the Director level or above, designs complex reports using data from one or multiple systems to specifications. Delivers report in format to aid stakeholders, including executive staff, outside the functional area. Leverages the team to assign design and delivery of reports to specs
  • Set standards for process and quality for analyses performed by the team
  • Effectively summarizes analyses into a concise, compelling story for business leaders. Presents conclusions / recommendations with data to back up logic
  • Uses business acumen to look beyond the data to generate recommendations for a wide variety of the most complex problems to review directly with business stakeholders
  • Identifies and interprets trends and patterns, through analyst level staff and management level employees if applicable, in datasets to locate influences
  • Intimately understands system relationships and data flow. Uses industry best practices for data management
  • May be responsible for data governance processes and quality in assigned area of responsibility
  • Coaches analysts and management level employees if applicable in data governance, report design and analysis, and data presentation as well as in technical and organizational effectiveness


  • Master’s degree
  • 12 or more years of experience including minimum 2 years as team supervisor / manager
  • Can synthesize complex data into themes, stories and recommendations
  • Advanced systems knowledge in assigned functional area. Working knowledge of how systems work together and functionality of systems upstream and downstream
  • Microsoft Excel–advanced skills
  • Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
  • Microsoft PowerPoint–advanced skills
  • Presentation skills advanced required. Some formal training in public speaking / presentation skills preferred. Experience presenting to Director and above audiences
  • Experience leading a team to successful business outcomes through strong talent and performance management practices. Formal management training preferred

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