Repair Services Engineer, Senior

Location MY-Penang
Job ID
97467
Function
Operations
Recruiter
Sri Sharmila Banu Dorai Raj
LITag
#LI-SB1
Position Level
Senior/Supervisor

Overview

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Build your edge. Build what's next.

Define the edge of what's possible—for our people, our customers, and the world.

 

Working within the Global Zebra service division, this position is responsible for Repair Engineering management in the assigned region.

Responsibilities

Essential Duties and Responsibilities: – Supports New Product Introduction by ensuring all operations are ready to repair new devices as they
are released to market. May include validation of the supplier’s repair process and ensuring all
regulatory approvals and/or certifications have been obtained. Prepares repair work instructions for all
newly released products. Ensures tool and equipment have been qualified. Trains supplier
engineering group on repair process for newly released devices. – Work closly with sustaining engineering teams to detemine best methods to implement product
design and process changes within the global repair depots. – ECN (Engineering Change Notices) - Manage the distribution and Implementation of service
engineering change management ECN to global repair depots. – Participates as part of a team representing repair services organization to ensure all products meet
design for service requirements – Leads cost reductions efforts as assigned
– Acts as primary escalation for all Service Engineering activities in the region
– Uses six sigma knowledge and approach to drive projects as assigned
– Interfaces regularly with Key Customers analyzing returns, recommending process improvement and
overseeing improvement implementation

Qualifications

Preferred Education: Bachelor’s degree. University degree (or degree in progress) in
an Electronic or Mechanical discipline.
Preferred Work Experience (years): 5-8 years
Key Skills and Competencies:

  • Must be proficient in the use of: MS Office, MS Access 97, Minitab
  •  Fluent English
  • Familiar with Quality Measurement Techniques – 5S,
  • TQM, Six sigma project management
  • Experience with process auditing

 

 

Equal Opportunities:

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together.

Zebra Benefit Package

We offer competitive pay, bonuses, benefits, career/personal growth and work/life programs to ensure that you are empowered to succeed as a member of the Zebra family!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf.

 

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