Quoting Specialist, I

Location MY-Penang
Job ID
97387
Function
Customer Service
Recruiter
Sri Sharmila Banu Dorai Raj
LITag
#LI-SB1
Position Level
Support I

Overview

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Build your edge. Build what's next.

Define the edge of what's possible—for our people, our customers, and the world.

 

 

Provides quotes on Zebra's products or services to internal team members, partners and end user customers as defined by business unit/vertical assignment.

Responsibilities

  • Learns Zebra policy and process requirements surrounding price quoting. Begins to apply knowledge by assuming responsibility for quoting activities on a limited scope, with oversight from a senior or lead level QS or a Supervisor or Manager. Quotes are typically reviewed prior to issuing to sales, partners or customers until full competence is reached
  • Demonstrates an understanding of all service level agreements and key performance indicators which may include quote turnaround time, sales targets, quote accuracy and other metrics. Shows performance improvement that builds toward consistent execution against all SLAs and KPIs
  • Develops an understanding of assigned region, vertical and customer base. Establishes relationships with internal sales partners. With oversight, begins to act a SME/resource for the sales organization for assigned accounts/verticals
  • Escalates exceptions or novel requests to Senior or Lead level QS or the Supervisor or Manager

Qualifications

  • High school or equivalent
  • Less than 1 year experience
  • Strong written and verbal business communications skills
  • Solid professional work behaviors (attendance, time management, teamwork)
  • Knowledge of MS Office products
  • Works well with limited supervision
  • Local language requirement may apply

 

Equal Opportunities:

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together.

Zebra Benefit Package

We offer competitive pay, bonuses, benefits, career/personal growth and work/life programs to ensure that you are empowered to succeed as a member of the Zebra family!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

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