Program Manager

Location IN-Bangalore
Job ID
97209
Function
Operations
Recruiter
Anusuya R Rajendran
LITag
#LI-AR1
Position Level
Advisor/Advanced/Manager

Overview

Program Managers are responsible for the successful launch of Zebra's products,solutions and services to market. We are looking for a Program Manager who is very customer-focused and has a passion for driving the end-to-end development of products and solutions through Scaled Agile Framework.

Responsibilities

  • Manages the development and implementation of a company's products and services to success
  • Acts as project manager - monitoring the program from initiation through delivery including planning and directing schedules and overseeing budget/spending. Gathers input from the project team and acts independently to develop a Project Plan for projects of moderate to significant scope which may include novel products or services. Uses established tools, approaches/methodologies and templates to guide and document the plan and communicate it to the team. Gathers feedback from the team to revise and complete the Project Plan as needed
  • May lead multiple limited to moderate scope projects simultaneously, or manage part of a larger program directly or through oversight of less senior program managers. Programs may be moderate to complex in nature or one large program with cross-functional teams in numerous locations and timezones or significantly longer in duration
  • Nominates and solicits participation of team members from key stakeholder teams including Offer /Product Management, Engineering, Service/support and other functional groups, set timelines and budgets independently. Acts independently to coach team members to success or replace team members as needed. Oversees the work of the project team (indirectly supervises) involving members from a wide range of disciplines including engineering, marketing, and operations
  • Organizes cross-functional activities, ensuring completion of the program i.e. product on schedule and within budget constraints. Owns regular meeting coordination, facilitation and documentation of progress
  • Gathers status updates from the project team and interprets inputs from the team to assemble a consolidated view of status. Provides regular status updates to senior management as directed. Status reports are expected to be concise summaries, tailored to the audience which may include VP level team members. Owns ensuring alignment from key leaders of milestone achievement before moving the program forward
  • Recognized as an "expert" in the business function and processes in which the program is operating. Can use business/process expertise to identify potential issues, challenge assumptions and effectively participate in solutions discussions. Able to use this knowledge in status updates and presentations, and provide clarifying information where necessary
  • Provides assistance with coordination of deliverables and project assets to assist the project team. Personally addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan per management guidelines as delays or obstacles are experienced
  • Demonstrates intermediate to advanced knowledge/application of basic Program Management techniques and approaches including familiarity with vocabulary. Effectively uses project management tools in scheduling and staffing plans, with an understanding of task durations and dependencies. Develops exhaustive risk management plans. Uses advanced techniques such as Monte Carlo Analysis to determine high-likelihood program durations. Performs critical path analysis to optimize the schedule and minimize the overall duration of the program
  • Demonstrates intermediate to advanced knowledge of PMI PMBOK and advanced Project/Program Management techniques and approaches. Able to review a number of Project Management techniques and select the most effective ones based on project context. Working knowledge of leading-edge technologies such as Monte Carlo schedule analysis, Critical Chain management, etc. Experience with a broad array of project management tools and technologies
  • Demonstrates advanced understanding of development processes and product launch scope and activities. Uses experience and knowledge to identify and recommend process improvements
  • Very limited supervision by management is expected in this position for complex or novel problems
  • May directly supervise one or more level 1 or level 2 Program Managers
  • Supports early stage go to market activities and transition to marketing
  • 8+ years experience Program Management in Tech industry ( including PMO experience in product development); including minimum 3 years as team lead/supervisor/mentor. (Must be a Dynamic Program Manager with ability to move and pivot with fast pace team)
  • Total 15+ years of Total experience in SW industry
  • At least 3 years of experience in executing / working experience in Agile world

Qualifications

  • Master's degree
  • 8-12 years experience including minimum 2 years as team lead/supervisor
  • Intermediate to advanced communication and facilitation skills. Formal training preferred
  • Intermediate to advanced presentation skills. Demonstrated comfort in presenting to mid to senior level cross functional audiences
  • Demonstrated working knowledge of advanced concepts with program management approaches, tools and methodologies. PMP certification preferred
  • Intermediate to advanced skills in PC based documentation tools including MS Office and MS Project
  • Intermediate to advanced skills in delegation and follow up
  • Demonstrated expert knowledge/experience of technical business unit assigned to (Hardware, Software, Services, etc.)

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