Technical Support Engineer, II

Location IN-Pune
Job ID
Customer Service
Derick Xavier
Position Level


At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Being a part of Zebra means making your mark as we make digital transformation a reality.

It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.


Build Today. Create Tomorrow.


Join a team of builders, doers and problem solvers.


Join Zebra.


We are looking for an enthusiast technical support candidate, who will be able to support and handle our software product.



  • Handling client calls / critical issues.
  • Analyze problems as reported for the product
  • Provide solution, Participating and chipping in to root cause analysis.
  • Provide workarounds / code solutions based on the priority of the issues
  • Resolve performance issues.
  • Connect with onsite team for issue resolutions.
  • Working with IT to build deployment packages, work on translations, coordinate with PS, maintaining JIRA, preparing reports, maintaining release calendar
  • Maintaining application level monitoring using shell scripts
  • Preparing utilities to help reduce manual work.



  • Bachelor’s degree, preferably in an IT-related field, Reputed colleges / MBA - IT.
  • Looking for 2 - 4 years of experience.
  • Knowledge in Java, J2EE, JSP, Servlet, JavaScript, SQL scripting, Shell scripting (required).
  • Database Knowledge (Basic Admin): My SQL, Oracle 10g/11g, DB2.
  • Operating System Administration: Windows 2000/2003 Server, RHEL, AIX
  • Web Servers: IIS, Apache, IHS.
  • Application Server: JBoss, Tomcat, Weblogic, IBM WebSphere
  • Knowledge of Virtual Technologies, VM Ware.
  • Strong communication skills.
  • Proven experience in diagnostics and problem analysis.

Why Zebra?

Zebra Technologies (NASDAQ: ZBRA) empowers the front line in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge.

We offer competitive fixed salary and on-target earnings as well as a range of corporate benefits which support the lifestyle, professional development, health and learning of our people. Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together. We are excited to hear from you!

Equal Opportunities:

We are committed to offering equal opportunities and an inclusive & diverse working environment.

Therefore we encourage applicants from all sections of the community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at

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