Program Manager, Senior

Location TW-Taipei
Job ID
96323
Function
Operations
Recruiter
Ayden Oh
LITag
#LI-AO1
Position Level
Senior/Supervisor

Overview

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Build your edge. Build what's next.

Join a community of changemakers, innovators, and doers.

Join Zebra.

Overview

We are looking for a program manager who is primarily responsible for the successful launch of Zebra’s products and services to market. The candidate will collaborate with product development teams geographically in multiple time zones for requirement prioritization, project planning, program execution and status reporting, with the special focus on leading EMS development partners in delivering Zebra product. The job responsibility requires technical understanding such as embedded systems with SW/HW integration, accessory development and managerial capability including developing project plan, driving engineering teams’ execution, risk & issue management, problem solving and project status communication to both project teams and to senior Leadership.

 

Responsibilities

Essential Duties and Responsibilities:

Leadership

  • Skilled at building and leading teams to define technical and business solutions, by selecting and motivating staff and providing day-to-day direction to internal team members and external partner teams.
  • Ability to work with globally distributed teams, with different cultures and languages.
  • Good organizer and delegator. Able to empower and motivate the team.
  • Innovative and motivated person, able to lead team to identify and resolve risks and issues. Takes ownership of actions and initiatives, but also escalates quickly and effectively when senior management support is required.
  • Good communication skills at all levels of the organization. Able to work with a wide range of experience levels in development teams, and able to succinctly and effectively communicate with senior management.
  • Drives teams to follow Zebra business practices in an organized and effective manner.
  • Results oriented and meets commitments.

Project Management

  • Monitoring the program from initiation through delivery including planning and directing schedules and overseeing budget/spending. Gathers input from the project team and acts independently to develop a Project Plan for projects of moderate to significant scope which may include novel products or services. Uses established tools, approaches / methodologies and templates to guide and document the plan and communicate it to the team. Gathers feedback from the team and to revise and complete the Project Plan as needed.
  • May lead multiple moderate to complex scope projects simultaneously, or manage a larger program directly or through oversight of less senior program managers. Programs may be moderate to complex in nature or one large program with cross-functional teams in numerous locations and time zones or significantly longer in duration.
  • Acts independently to coach team members to success or replace team members as needed. Oversees the work of the project team (indirectly supervises) involving members from a wide range of disciplines including engineering, marketing, and operations. Makes decisions independently to shift resources between programs to support success.
  • Organizes cross-functional activities, ensuring completion of the program i.e. product on schedule and within budget constraints. Owns regular meeting coordination, facilitation and documentation of progress.
  • Gathers status updates from the project team and interprets inputs from the team to assemble a consolidated view of status. Provides regular status updates to senior management as directed. Status reports are expected to be concise summaries, tailored to the audience which may include VP level team members. Owns ensuring alignment from key leaders of milestone achievement before moving the program forward.
  • Provides assistance with coordination of deliverables and project assets to assist the project team. Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan per management guidelines as delays or obstacles are experienced.
  • Demonstrates advanced understanding of development processes and product launch scope and activities. Uses experience and knowledge to identify, recommend and implement process improvements.

 

Business Acumen:

  • Has good understanding of business principles, objectives, and measures.
  • Works to provide optimum business benefits to Zebra in the development of new products.
  • Able to develop Statements of Work, and negotiate these with suppliers and partners.

Qualifications

About Yourself

You should be a results oriented person with an eye for business, ability to lead and strong communication.

Qualifications

  • Prefer Master’s degree with technical background.
  • 8+ years program management experience.
  • Experience with accessory development, such as charging cradle, battery toaster etc.
  • Experience with working with EMS partners developing accessory products.
  • Collaborate effectively with proven interpersonal skills. Critical to build and sustain relationship with development partners
  • Experience working independently and a great teammate to tackle difficult technical, quality, cost, and schedule challenges.
  • Experience with team building, collaboration, and managing resources - both domestically and international, inside and outside of Zebra.
  • Proven working understanding of sophisticated concepts with program management approaches, tools and methodologies.
  • Skilled at building and leading teams to define technical and business solutions, by selecting and motivating staff and providing day-to-day direction to internal team members and external partner teams.
  • Ability to work with globally distributed teams, with diversity and inclusion
  • Innovative and motivated person, able to lead team to identify and resolve risks and issues. Takes ownership of actions and initiatives, but also escalates quickly and optimal when senior management support is required.

Equal Opportunities:

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together.

Zebra Benefit Package

We offer competitive pay, bonuses, benefits, career/personal growth and work/life programs to ensure that you are empowered to succeed as a member of the Zebra family!

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