Business Systems Analyst, Senior

Location MY-Penang
Job ID
Sri Sharmila Banu Dorai Raj
Position Level


Resolves complex business problems that need to be solved with automated systems. Contributes to lead in technology needs assessments to determine where improvements can be made.


  • Analyzes complex business problems to be solved with automated systems
  • Exhibits expertise in identifying, evaluate designing and developing systems and procedures that are cost effective and meet user requirements
  • Develops integrations, converts data, and Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements
  • Leads in providing consultation to users in the area of automated systems
  • Leads cross-functional linked teams to address business or systems issues
  • Internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions
  • Collaborates with team to include company-wide, web-enabled solutions


  • Bachelor's Degree required or equivalent experience. Advanced Degree preferred
  • Minimum of 5-8 years of experience
  • Excellent communication skills
  • Experience with end user issues
  • Demonstrated technical experience
  • Demonstrated experience working independently and collaboratively on projects
  • Demonstrated experience trouble shooting
  • Broad knowledge of applicable IT systems/applications
  • Experience developing new systems and tools
  • Experience in documenting and maintaining up to date systems procedures
  • Advanced analytical skills
  • Demonstrated Project Management skills
  • Proven ability to perform effectively in a fast-paced, high growth, rapidly changing environment
  • Experience identifying and implement process improvements

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