Inside Sales Rep Sr

Location CN-Shanghai
Job ID
96127
Function
Sales
Recruiter
Queen Cai
Position Level
Senior/Supervisor

Overview

Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Identifies products and/or services that can benefit customer's needs. Typically, responsible for larger accounts, higher than average quotas, or more advanced products or services.

Responsibilities

  • Knowledge/Expertise
    • Technical Skills - Uses moderate domain/solutions knowledge
    • Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
    • Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
    • Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
    • Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
    • Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition
  • Solution Complexity/Strategic Thinking
    • Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
    • Role in Addressing Problems - Understands and resolves problems with support from technical resources
    • Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
  • Freedom to Act
    • Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
    • Takes Direction From - Group Manager and Directors
  • Customer Interface
    • Role - Acts independently or as a team lead for ad-hoc teams
    • Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
    • Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
    • Required Knowledge of Customer - Operational strategies for success and competitors
  • Accountability
    • Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
    • Relative Size and Scope - Moderate to average individual quota size for business and like roles
    • Types of Projects - Many transactions with some moderately complex deals
    • Strategic Impact for Zebra - Medium/mid-term

Qualifications

  • Bachelors or equivalent experience
  • 2-5 years of applicable experience
  • Uses moderate domain/solutions knowledge
  • Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
  • Understands policies and practices related to role and shares ideas for improvement

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