Business Analyst, Senior

Location MY-Penang
Job ID
Sri Sharmila Banu Dorai Raj
Position Level


At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Being a part of Zebra means making your mark as we make digital transformation a reality.

It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.

We build today, so we can create tomorrow.

Join Zebra and change the world with us.


This Senior Business Analyst will be part of a team supporting our customers (internal and external) engaged with our Visibility IQ applications, dashboards and portals. The platform gives our customers, partners, and professional services teams valuable status and insights into operational assets and associated data. The primary objective of this role is to work with our customer and support teams and development teams to investigate and resolve issues or requests.



Shift timing: 24 x 5 days ,  Covering US and EMEA hours


  • Perform data analysis within large data systems to provide root cause analysis
  • Responsible for analyzing software issues pertaining to features and reporting content to determine appropriate resolution needed
  • Responsible for providing issue resolution in a timely manner for patch releases and hotfixes
  • Taking initiative to suggest opportunities for application improvements


  • Bachelor's degree with 3-5years experience
  • Can synthesize complex data into themes, stories and recommendations
  • Must have ElasticSearch, Hadoop, SQL and JSON

  • Intermediate systems knowledge in assigned functional area
  • Microsoft Excel - intermediate to advanced skills
  • Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
  • Microsoft PowerPoint - intermediate to advanced skills
  • Presentation skills - intermediate skills to advanced required.
  • Some formal training in public speaking/presentation skills preferred

Equal Opportunities:

Zebra is committed to offering equal opportunities and an inclusive & diverse working environment. Therefore we encourage applicants from all sections of the community

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together. As we celebrate our 50th year, this is a phenomenal time to join us – we are excited to hear from you!

Zebra Benefit Package

We offer competitive pay, bonuses, benefits, career/personal growth and work/life programs to ensure that you are empowered to succeed as a member of the Zebra family

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