Quoting Specialist, II

Location MY-Penang
Job ID
94603
Function
Customer Service
Recruiter
Sri Sharmila Banu Dorai Raj
Position Level
Support II

Overview

At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before.

A dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Being a part of Zebra means making your mark as we make digital transformation a reality.

It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.

Build Today. Create Tomorrow.

Join a team of builders, doers and problem solvers.

Join Zebra.

We need individual to provide quotes on Zebra’s products or services to internal team members, partners and end user customers as defined by business unit / vertical assignment.

Responsibilities

  • Provides price quotes and other renewal communication/documents to internal team members, partners or end user customers on zebra’s products and /or services. Assignments typically include accounts with few if any deviations from standard process.
  • Ensures Customer Data including contact details on expiring contracts are clean and prepared before any renewal team communication is sent out.
  • Consistently executes against all service level agreements and key performance indicators which may include quote turnaround time, sales targets, quote accuracy and other metrics
  • Demonstrates an understanding of assigned region, vertical and customer base. Provides support to internal sales team as subject matter expert on price quotes.
  • Escalates exceptions or novel requests to a Senior or Lead level QS or the Supervisor or Manager

Works collaboratively with other internal stakeholders to ensure orders can be delivered as quoted Generates contract services renewal quotes and passes them to internal stakeholders so that further price modifications can be done before quotes are sent to external customers

Qualifications

Zebra is committed to offering equal opportunities and an inclusive & diverse working environment. Therefore we encourage applicants from all sections of the community

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together. As we celebrate our 50th year, this is a phenomenal time to join us – we are excited to hear from you!

Zebra Benefit Package

We offer competitive pay, bonuses, benefits, career/personal growth and work/life programs to ensure that you are empowered to succeed as a member of the Zebra family

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