Advanced Systems Engineer

Location JP-Tokyo
Job ID
94567
Function
Engineering
Recruiter
Ayden Oh
LITag
#LI-AO1
Position Level
Advisor/Advanced/Manager

Overview

At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you’ll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Build your edge. Build what's next.

Join a community of changemakers, innovators, and doers.

Join Zebra.

Overview

The Customer Engagement (CE) Systems Engineers (SEs) in Zebra will provide technical leadership in the development of mobile computing Platform: Hardware, Software, and Solutions.

They will use technology, market, and customer trends to specify and develop new features and product concepts. They will be front facing to the customers to identify areas improvement, gaps in requirements, help define user stories and use cases. Additionally, they will lead architectural analysis of the customer implemented solutions and will coordinate feasibility studies and design tradeoffs among the Engineering, Product Management and Program Management stakeholders.

The role will be leading the capturing/supporting of the solutions, systems, and product requirements from a customer perspective, the main focus will be onsite customer support, for monitoring their verification, and for assurance of overall solution reliability and quality.

The role’s other responsibility is working with customer account teams in early engagements to capture customer needs and answer key questions to facilitate a seamless transition from customers’ needs to customer requirements. This part of the engagement process is essential to supporting Zebra grow the business.

Responsibilities

Responsibilities

  • Collaborating with Portfolio Management, Product Management and Customers in defining the Use Cases, the Device and Solution implementations; this will include participation in Customer site visits
  • Work closely with the Product Management team and with the Solutions Architecture team to refine Use Cases using structured methodologies and capturing them in an engineering database tool (Siemens, Polarion)
  • Actively involve in the sales cycle by working closely with Field account teams and CE program management in supporting beta, light house customers and/or partners, in trials /bake offs.
  • Support Product System Engineering in developing and/or supporting the creation of User Stories and Use Cases.
  • Application of Agile development methodologies in both Hardware and Solution development
  • Understanding, supporting, and developing Android OS architecture and software
  • Ability to travel and managing technical solutions in the field
  • Providing overall technical leadership across Electrical, RF, Mechanical, and Software Engineering functions driving, or participating or supporting Product Requirements Specifications
  • System Level architecture for the product family, including defining the hardware and software feature requirements
  • Operating Systems considerations / capabilities
  • Competitive Benchmarking and Compatibility and Interoperability
  • Master Verification Plans and Program schedules
  • Technical issues and risks management
  • Supporting validation of Customer-Facing Attributes (CFAs) and Critical Parameter (CP) Testing based on customer interactions for specific products.
  • Defect and Issue Management Tracking using Atlassian, JIRA

About You

You should have a people oriented persona who excels in collaborative environment and skilled at interacting stakeholders, customers across all levels.

Qualifications

Qualifications

  • Bachelor’s degree – Engineering field and demonstrated ability
  • 2+ years hands on experience with Android Development
  • 3+ years leading cross-functional product development teams
  • Wireless and Mobile computing applications
  • Solid understanding of enterprise mobile device architecture

Zebra Benefit Package

We offer competitive pay, bonuses, benefits, career/personal growth and work/life programs to ensure that you are empowered to succeed as a member of the Zebra family

Equal Opportunities:

Zebra is committed to offering equal opportunities and an inclusive & diverse working environment. Therefore we encourage applicants from all sections of the community!

Zebra’s culture is encouraging and collaborative where employees are encouraged to learn and grow together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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