Program Manager, Senior

Location IN-Bangalore
Job ID
Anusuya R Rajendran


Who we are:

At Zebra, we’re reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. We are a dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business.

Zebra’s enterprise mobile computing division makes contributions to fast moving industries by creating great tools for business thought leaders advancing productivity to realize their potential. We are people passionate about creating awesome products and experiences. People who want to innovate and develop SW solutions that create defining experiences for our customers. Come and discover the next great enterprise experience at Zebra.

About you:

We are looking for a Scrum Master /Program Manager who is very customer focused and has a passion for driving the end-to-end development of tools and solutions that go above and beyond. You are responsible for leading a multi-functional team of SW Engineers, Test Engineers, Operations, etc. from initial concept to deployment. At the same time, you are challenged to meet program goals for product performance, quality goals, regulatory compliance requirements, cost, schedule, and development budget. You are also responsible for working with Product Owners, Marketing, and Experience Designers to define the product, solidify the business case, and author the product and experience specifications.

Our definition of scaled Scrum Master is one of the most comprehensive, most complex, and most challenging in the industry. You are the leader and held accountable to every element of the program. Are you ready?


You are responsible for

  • Team leadership for Agile cross functional product development teams. Contribute and promote the development of agile skillset and capabilities within the wider Zebra EVM organization.
  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
  • Guiding the team on how to get the most out of self-organization.
  • Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example.
  • Define strategic initiatives to align the business to Agile product development. Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap.  Track initiatives through the various stages of Portfolio evaluation in a manner that supports the Agile Lifecycle Management (ALM) framework (e.g. program manage through vision and proof of concept phases as working examples).
  • Technical excellence across multiple engineering disciplines. Leading team development in an Agile Lifecycle Management (ALM) framework that promotes and embraces innovation across all initiative types (e.g. from incremental to strategic).  Work closely with execution teams (e.g. Agile Release Trains) to ensure practices established in the ALM are consistently followed.
  • Excellent written and oral communication skills.
  • Organize, present, and document technical and program reviews/status to Senior Management.
  • Ensure products meet worldwide regulatory compliance requirements.
  • Validate the developing products are reliably and of quality.
  • Develop and protect intellectual property; be well versed with IP fundamentals.
  • Performs other duties as assigned.


Additional responsibilities will be

  • Influence product requirements & operational plans while working with product managers & other work partners during requirements and Planning cycles.
  • Meet with customers, partners, product managers and business leaders to present findings, predictions, foresights; Capture customer specific requirements of business problems/processes.


Does this role excite you? Then grab this opportunity if you are a super mind with

  • BS/MS Electrical Engineering or Computer Science degree with 8-15 years Engineering/Program management experience for products in fast paced environment.
  • Experience in playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory.
  • Experience with Scaled Agile (SAFe) Framework preferred.
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
  • Excellent communication (written and oral) skills and collaborate effectively with proven interpersonal skills
  • Experience with software development standard methodologies including Agile Xtreme Programming, TDD and Continuous Integration.

You can excel in this role if you have

  • Knowledge of Retail/Transportation/Logistics/Warehousing/Healthcare Business Process and market.
  • PMP certification and /or Certified Scaled Agile Framework practitioner
  • Expert knowledge of advanced concepts with program management approaches, tools and methodologies.
  • Experience in Agile methodologies (Epics, Sprints, Kanban, SAFE), and will have demonstrated competence in Scrum techniques, having previously managed software-centric teams and activities. The PM will also need to have used tools such as Jira to manage ongoing development and burn-down of issues.
  • Proven demonstrated experience in some form of Product Lifecycle Management, either in a PLM or ALM framework.

What we offer you

We are nurturing and encouraging our employee’s growth through career shadowing, mentorship, flexible work arrangements and Zebra’s GEM appreciation/recognition program

Zebra’s culture is encouraging and collaborative where our employees are encouraged to learn and grow together. As we celebrate our 5 decades of success, this is a phenomenal time to join us and make your mark for the 6th one. We are excited to hear from you!”

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