• Cloud Administrator, Senior

    Location IN-KA-Bangalore
    Job ID
  • Overview

    Provides technical support for computer/data center operations for both physical and virtualized environments.


    • Produces professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations for both physical and virtualized environment.
    • Contributes to install, configure and troubleshoot server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
    • Consults with team to uphold access control, data integrity and file system security for the computer/data center environment.
    • Creates to develop information technology and infrastructure projects which support on/off premise and Infrastructure-as-a-Service solutions.
    • Internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
    • Collaborates with team regarding company-wide, web-enabled and cloud-technology solutions
    • Monitor existing infrastructure and processes, identify areas of weaknesses and propose improvements
    • Resolve service outages and build automated responses for recurrence prevention 
    • Handle escalations from team members to assist with client and platform level issues
    • Coordinate incident management, recommend changes, and work on technical projects
    • Create and maintains documentation for processes, supported infrastructure resources and services
    • Create new alerts, analyzes trends, find anomalies, fix things, and ask why something broke
    • Participate in on-call rotation


    • Preferred Education:
      • Bachelor's Degree required or equivalent experience. Advanced Degree preferred.
      • AWS Administration Certification


    • Preferred Work Experience (years):
      • 5-8 years of hands-on experience in system administration, 2+ years focused on cloud platform management
      • Hands on experience with Azure, AWS, Google Cloud or one of the other major IaaS providers is required


    • Key Skills and Competencies:
      • Excellent communication skills
      • Demonstrated experience working independently and collaboratively on projects
      • Demonstrated experience trouble shooting
      • Deep knowledge of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
      • Solid systems administration understanding (Linux and Windows)
      • Experience troubleshooting Operating Systems and Applications
      • Experience developing automation solutions and working in a highly automated environment
      • In-depth experience with Windows Server  2012 and Linux operating systems, Cent OS\Redhat, ubunutu
      • Experience with data storage and data backup technologies
      • Knowledge of baseline and operations inside a cloud environment
      • Experience with 3 or more is required (VMware, Apache 2.2 +, Rabbit MQ, Powershell, Linux bash scripting, Docker, Kubernetes)
      • Experience in monitoring and setting up alerting for Cloud components
      • Experience developing new systems and tools
      • Experience in documenting and maintaining up to date systems procedures
      • Advanced analytical skills
      • Demonstrated Project Management skills
      • Proven ability to perform effectively in a fast-paced, high growth, rapidly changing environment
      • Experience identifying and implement process improvements
      • Experience in load balancing solutions, including knowledge of SSL certificates and its installation
      • Good knowledge in managing PostgreSQL 9.3+ and MS-SQL DB’s

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