Zebra Technologies (Zebra.com, NASDAQ:ZBRA) builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice. Global Solutions and Services (GSS) is an exciting part of the Zebra Technologies business, created to deliver innovative service offerings that increase the productivity and efficiencies of businesses and public organizations across key vertical markets. The Service Technologies team within GSS is looking for an experienced Sustaining Engineer to enhance and support existing products.
This Senior Sustaining Engineer will be part of a team supporting our customers (internal and external) engaged with our visibility applications, dashboards and portals. The platform gives our customers, partners, and professional services teams valuable status and insights into operational assets and associated data. The primary objective of this role is to work with our customer support teams and development teams to investigate and resolve software and data issues. The position will coordinate defect resolution and identify improvements needed to close gaps in customer satisfaction.