Program Manager, II

Location CN-Guangzhou
Job ID


Job opening is for a Program Manager assigned to the Zebra supply chain JDM operations in our Guangzhou, China facility. As part of the larger JDM operations team, Program Managers drive and manage JDMs’ delivery in support of revenue, on time delivery and customer satisfaction.


Also, other projects will be assigned per business needs.  


    • Manage one JDM in support of revenue and customer satisfaction.
    • Manage JDM performance metrics including CRSD, delinquent backlog, super core attainment, lead time and commit compliance.
    • Analyze JDM performance metrics and develop corrective actions and drive for continuous improvement.
    • Provide status updates on all supply issues impacting revenue.
    • Develop and maintain process to drive 20% buffer inventory levels at each JDM to support demand upside.
    • Travel across China tier 2 suppliers to help expedite supply that if not improved will cause revenue and CRSD misses.  
    • Weekly and monthly operations reporting.
    • Attend QBR's representing JDM operations team and provide final performance metrics and identify and drive corrective actions.
    • Organizes cross functional teams to resolve critical supply issues that impact revenue generation or customer satisfaction.     
    • Performs other duties as assigned. 


      • Preferred Education: Bachelor’s degree; MS or MBA preferred.
      • Preferred Work Experience (years): 5-8 years
      • Key Skills and Competencies:
        • Candidate must have proficient supply chain experience which could include purchasing, planning, inventory control, factory management or operations. 
        • Candidate should be proficient with MS Word, Excel, Power Point, and MS project applications.
        • Candidate must have excellent verbal, written and oral presentation skills and ability to effectively communicate with all levels of internal and external organizations. Fluid in English also required.
        • Successful candidate will have strong program management skills and ability to travel to JDM and tier-2 supplier sites.
        • Successful candidate with engineering background like electronics or mechanical would be preferred.

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