The Online Community Manager is an appointed administrator for the Services Support Community. The Online Community Manager is responsible for inspiring our community of users, providing support, moderating user generated content, community content, and escalating any issues to the appropriate internal teams. The Online Community Manager will drive the strategy for Support Community working with a cross-functional team to provide a one-stop-shop for all customer, prospect and partner needs. He/She must have the ability to multi-task in a fast-paced environment.to drive awareness, engagement, and conversation to its online community.
Essential Duties and Responsibilities:
Perform Human Resources Management