This position is part of the Support Operations within the Global Customer Support Organization. Reporting to Customer Support Business Analyst Manager, this role will be responsible for support the strategy, creation and maintenance of all data analytics and reporting for Customer Support organization. In this role, the individual will work collaboratively across the organization to define, building and maintaining the reporting universe for Customer Support Organization to support our growing operational and customer’s changing needs
Business Analysts support the operations they are aligned with by providing reporting, interpretation and data-based recommendations to business leaders.
The Business Analyst Advisoris responsible for supporting and coordinating the data analysis and development activities within Call Center Support Organization.