Participates in analyzing, evaluating, and reviewing business problems to be solved with automated systems.
Strong skills with Adobe Experience Manager (AEM)
Strong skills with Java, HTML, CSS, JS
Experience managing code reviews and deployment
Ability to provide input to budget planning and maintenance
Demonstrated ability to identify and implement process improvements
Ability to frequently interact with team members and peer groups
Demonstrates technical ability and day-to-day management skills
Supports and maintains software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities.
Contributes to process flows and solutions for business problems.
Works with team to design extensions and tailored solutions required for aligning packaged applications for business scenarios.
Collaborates with team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff.
May set up user accesses and trains users on application.
Contributes to make changes in applications development, maintenance and system standards. Provides timely resolution of problems or escalation on behalf of customer.
Participates to perform system upgrades including planning and scheduling, coordination and deploying.
Provides timely resolution of problems or escalation on behalf of customer.
Participates to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance.
Works with cross-functional linked teams to address business or systems issues
Bachelor's Degree required or equivalent experience
Preferred Work Experience (years):
2-5 years of experience
Key Skills and Competencies:
Good Communication Skills
Ability to understand end user issues
Technical hands-on experience
Able to work independently and excel in a collaborative environment
Ability to trouble shoot
Demonstrated knowledge of applicable IT systems /applications
Ability to develop new systems and tools
Experience in documenting and maintaining up to date systems procedures
Demonstrated analytical skills
Experience in performing in a fast-paced, high growth, rapidly changing environment
Ability to identify and implement process improvements